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Sunday, 25 October 2009

IT Support

There's an old joke in this town. "Try not to trust two profession, a used car dealer and a computer guy" *_* No offend if you are in used car business ya, just an old saying but I in a way sometimes I can't disagree with the second quo even I'm an IT support personnel. Why?


Here's come the drew (Commonly, there are still many good guys around ^_^)


When you happily purchased your very first new PC from used up all your daily saving *_* then by not knowing the different between Free DOS and the term of only Vista Pre-load, you'll find there's no MS Office, Word processing, Spreadsheet, Anti Virus or even freeware like Adobe Reader. You'll be receiving a bill for additional software purchase and installed.


Later you find you need a printer for school project and he will charge you for not knowing how to install the driver even it was purchased from him. Later when paper jam, don't call. DIY, saved a bill.


Internet was funs to explore, after a while of usage then hit by viruses. The first service you "might" have a free voucher but he'll give you a bill even your machine was just virus wash up from first service but now still with trOjan around your machine by didn't know beside viruses there are also spyware, ad-aware, malware, grayware, hijack... and treats from pen drive.


Your brother at home who share the wifi also making some noises about internet so damn slow, perhaps the IT guys didn't advise a proper modem. After phone here and there and charging you for the on-site trouble shooting, who knows later found out was the ISP line issue.


Great, you already know all these treats, no internet no life man. Well...


Anyway, now comes another fun part, he will also bill you even not doing anything when he brought along a power supply attending your on call request when you said "my machine won't on" but turn out you actually meant "my system can't boot up and reach desktop and having this blue screen"




















Assuming you already get the pictures but later end of the year you can't enjoy the newly launch games just like your friends. I know, I know your mom will say "This is going to be your next year christmas gift!! "


Finally you gave up studying or using computers and look forward in Manufacturing perhaps, a better chance to make a fortune. After years of hard work, you now runs your very own company and signing your own cheques prepared by your secretary.


DEJAVU!


Some of those cheque you sign are for several invoices for setting up your company email and file sharing usage itemize in such: Installation Windows Server $xxx, Setup FTP $xxx, Configure Web Server $xxx, MS Exchange $xxx, SQL $xxx plus xx Hours Workmanship $xxx... LOL


The very first moment knowing the spirit of typing "dir" and press enter using an AT keyboard from an 8088 machine with an old mono monitor make me fall in love with computers. (Today we can just double click LOL). I'm IT addicted since then and I do get most of the blems... ha! Happiness, sadness, stress... all because of passionate.


Lately, my senior technician has left. All the best to him, believing in your heart, passion we must have.


PS: My Bill and Invoice are in orange color, shining color, you won't miss it.